Welcome to GNTREE. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

  • By using our website, you agree to provide accurate and complete information when placing an order.

  • You must be 18 years or older to make purchases on our platform.

  • You agree not to misuse our website for fraudulent, illegal, or unauthorized purposes.

2. Product Information

  • We strive to provide accurate descriptions, prices, and images of products.

  • Actual product packaging, size, and color may vary slightly from images shown.

  • Availability of products is subject to change without notice.

3. Orders & Payments

  • Once you place an order, you will receive a confirmation via email/SMS.

  • All payments must be made through secure online gateways or Cash on Delivery (if available).

  • GNTREE reserves the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or suspicious activity.

4. Delivery Policy

  • We aim to deliver your orders within the promised timeframe.

  • Delays may occur due to weather, traffic, or unforeseen circumstances.

  • Delivery charges (if applicable) will be displayed at checkout.

5. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Perishable items (fruits, vegetables, dairy, etc.) are not eligible for return unless damaged or spoiled on delivery.

6. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account details and password.

  • Any misuse of your account will be your responsibility unless reported immediately.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, are the property of GNTREE and may not be copied or used without permission.

8. Limitation of Liability

  • GNTREE will not be liable for indirect, incidental, or consequential damages arising from the use of our services.

  • Our responsibility is limited to the value of the order placed.

9. Modifications

  • GNTREE reserves the right to update or modify these Terms & Conditions at any time.

  • Changes will be effective immediately once posted on the website.